New collection up commming
EASY RETURNS
New collection up commming
EASY RETURNS
We only offer refunds or returns for:
Defective items
Incorrect orders placed via fireflyofficial.com
To be eligible:
You must record an unboxing video as proof
Report the issue to us within 3 days of receiving the package
Requests without a video or past 3 days will not be accepted
📏 WRONG SIZE?
We do not accept returns or exchanges for sizing issues.
Please consult our size guide or email us sp@fireflystudio@gmail.com before placing your order for assistance
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